Privacy Policy | Fawri Digital Wallet

Introduction

Fawri respects your privacy and are committed to protecting it through its compliance with its privacy policies. This policy describes: the types of information that Fawri may collect from you when you access or use its websites, applications and other online services (collectively, referred as "Services"); and its practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies only to the information Fawri collects through its Services, in email, text and other electronic communications sent through or in connection with its Services. This policy DOES NOT apply to information that you provide to, or that is collected by, any third-party, such as partner merchants at which pay through Fawri. Fawri encourages you to consult directly with such third-party merchants about their privacy practices.

Please read this policy carefully to understand Fawri's policies and practices regarding your information and how Fawri will treat it. By accessing or using its Services and/or registering/downloading the app for an account with Fawri, you agree to this privacy policy and you are consenting to Fawri's collection, use, disclosure, retention, and protection of your personal information as described here. If you do not provide the information Fawri requires, Fawri may not be able to provide all of its Services to you.

Information Collection

By providing us your Information you hereby consent to the collection, storage, processing, disclosure and/or transfer of any or all of your personal & non-personal Information.

Personal Information

Personal Information is the information that can be associated with a specific person and could be used to identify that specific person whether from that data, or from the data and other information that we have, or is likely to have access to. Your personal information shall include but may not be limited to the following:

Your account information: Your Name, Parent’s Name, Address, telephone number, e-mail address, Date of Birth, Gender, Marital Status and other demographic information.
Any other information provided by you as part of “Know your customer” norms as required under applicable laws.
Information related to transactions processed on Fawri platforms, excluding payment instrument details.
Passwords, Biometric information
Financial information such as Bank account or credit card or debit card or other payment instrument details

Non-Personal Information

We and our Service Providers may collect non-personal data while you access Fawri platforms via url, smartphones or any other mobile devices. This information shall not identify “you” as a person.

Computer and device information: Information about your computer, Internet connection and mobile device, including your IP address, operating systems, platforms, browser type, etc.
Location information: Our applications collect real-time information about the location of your device, as permitted by you.
Mobile device IDs: Unique identifier assigned to a device by the manufacturer (e.g. IDFA).
Your activity on the Services: Search queries, comments, results selected, pages viewed, and other usage data.
Your preferences: Preferences and settings such as time zone and language.
OTP sent to you exclusively to carry out transactions on Fawri platforms.
Your messages on message boards, chats or feedback areas shared on Fawri Platforms and Social Media.

How do we use the Information

Any information that we collect from you can be used in the following ways:

check_circle To personalize your experience
check_circle To improve our website
check_circle To respond to customer requests
check_circle To administer promotions or surveys
check_circle To quickly process transactions
check_circle To send periodic emails

How do we protect your Information

Our site is reviewed on a regular basis for security vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We do not store credit/debit card information on our systems but with users consent store the information for SCT Cards.

Third Party Disclosures

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Cookies

Fawri uses cookies to help us identify visitors, their usage of Fawri' website, and their website access preferences. Fawri visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Fawri' websites, with the drawback that certain features of Fawri' websites may not function properly without the aid of cookies.

Amendments

Fawri may change its Privacy Policy from time to time, and in Fawri sole discretion. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy Policy regularly for changes.

User Consent

By using Fawri and/or by providing your information, you consent to the collection and use of the information you disclose on Fawri in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.